Account & Profile

Why does my membership look different after I sign in?

Refresh membership information when your plan or access does not appear correctly.

Open Membership to see the plan and status currently connected to your account. If you recently upgraded, cancelled, or kept a subscription, revisit the page after returning from Stripe so the latest subscription status can synchronize.

Confirm that you signed in with the same email address used at checkout. If Membership is correct but another page still shows the wrong access, sign out, sign back in, and contact Support if the mismatch remains.

Still need help?

Visit the Help Center or sign in to contact member support.